Privacy Policy
Last Updated: January 2026
This Privacy Policy explains how clockhousecafe.co.uk ("we," "us," or "our") collects, uses, discloses, and otherwise processes personal data in relation to our website and services. We are committed to protecting your privacy and ensuring transparency in our data practices.
Information We Collect
We collect the following types of information:
- Personal Data: Name, email address, and any other information you voluntarily provide when contacting us or signing up for services.
- Technical Data: IP address, browser type, operating system, device information, and unique identifiers.
- Cookies: Information collected through cookies and similar tracking technologies (see Cookie Policy section below).
- Usage Data: Pages visited, time spent on site, links clicked, referral sources, and interaction patterns.
- Location Data: Approximate location based on IP address for geo-targeting and compliance purposes.
How We Use Information
We use the information collected for the following purposes:
- Analytics and performance monitoring to understand user behaviour and website usage patterns.
- Affiliate tracking and commission attribution with our casino and gambling partners.
- Site improvement, optimisation, and personalisation of user experience.
- Compliance with legal and regulatory obligations applicable to gambling affiliates in the UK.
- Fraud prevention and security measures.
- Marketing communications (where you have opted in).
- Responding to your inquiries and requests.
Cookie Policy
We use cookies and similar technologies to enhance your experience. These include:
- Essential Cookies: Required for website functionality and security.
- Analytics Cookies: Used to track user behaviour and website performance (e.g., Google Analytics).
- Affiliate Tracking Cookies: Used to track referrals and attributions to casino partners.
- Marketing Cookies: Used for targeted advertising and remarketing purposes.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling essential cookies may affect website functionality. For more information, visit www.allaboutcookies.org.
Third-Party Links
Our website contains links to third-party casino operators, gambling affiliates, and other external websites. We are not responsible for the privacy practices, content, or data handling of these third-party sites. We strongly recommend reviewing the privacy policies of any casino or affiliate website before providing personal information or engaging in any transactions. Your use of third-party websites is governed by their own terms and privacy policies, not ours.
Your Rights
Under UK data protection law (including the UK General Data Protection Regulation and the Data Protection Act 2018), you have the following rights:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct inaccurate or incomplete data.
- Right to Erasure: You can request deletion of your personal data (subject to legal exceptions).
- Right to Restrict Processing: You can request that we limit how we use your data.
- Right to Data Portability: You can request your data in a portable, machine-readable format.
- Right to Object: You can object to certain types of data processing, including marketing communications.
To exercise any of these rights, please contact us using the details provided in the Contact Us section below.
Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Typically:
- Analytics and usage data are retained for up to 24 months.
- Affiliate tracking data is retained in accordance with affiliate programme requirements and legal obligations.
- Contact information is retained for as long as needed to respond to your inquiry.
- Cookie data is retained according to each cookie's expiration settings.
Where data is no longer required, we will securely delete or anonymise it.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us:
Email: privacy@clockhousecafe.co.uk
Website: clockhousecafe.co.uk
We aim to respond to all inquiries within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
This Privacy Policy may be updated periodically. Changes will be effective upon posting to the website. We encourage you to review this policy regularly to stay informed of how we protect your data.